Order Cancellation

  • The company reserves the right to cancel customer orders if they do not meet the stated terms and conditions, or in case of pricing or product information errors. At sept-d.com, we strive to display accurate product prices and details. However, if a pricing error is found for a product you have ordered, we will inform you promptly.
  • You acknowledge and agree that platform information may contain inaccuracies. If you are dissatisfied or find that the product details do not match the actual product, you may request after-sales service for a refund or exchange, following our return policy. For more details, please refer to the Return Policy.
  • In the event of incorrect information or pricing that causes stock shortages or other issues preventing delivery, both you and sept-d.com have the right to cancel the order. If your order is canceled after payment has been made, sept-d.com will process a refund in accordance with our refund policy. For details, please refer to the Refund Policy.
  • sept-d.com also reserves the right to immediately cancel orders that do not comply with the company’s terms, including bulk purchases for commercial purposes.
  • For any inquiries related to product prices or details, please contact us at 02-101-4222 or sept.d9@gmail.com during business hours (9:00 AM – 6:00 PM, excluding weekends and public holidays).